Shipping policy
Shipping Policy – ZAS Watches
At ZAS Watches, we are committed to delivering your order safely and on time. Please review our shipping policy below for complete details.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You may receive a confirmation call, SMS, or email before dispatch.
2. Delivery Time
- Nationwide Delivery (Pakistan): 3–5 business days
- Delivery times may vary depending on your city and courier service availability.
Please note that delays may occur due to weather conditions, public holidays, or unforeseen logistical issues.
3. Shipping Charges
- Shipping charges will be calculated at checkout (if applicable).
- We may offer free shipping on selected promotions or orders.
4. Order Tracking
- Once your order is shipped, you will be provided with tracking details via SMS or email (if available).
- You can use this information to track your order in real-time.
5. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan.
- Please ensure you have the exact amount ready at the time of delivery.
- Orders may be canceled if confirmation is not received.
6. Delivery Issues
- If your order is delayed or not received within the estimated time, please contact us.
- ZAS Watches is not responsible for delays caused by courier companies, but we will assist in resolving any issues.
7. Incorrect Address
- Customers must provide accurate shipping details.
- We are not responsible for failed deliveries due to incorrect or incomplete addresses.
- Additional charges may apply for re-delivery.
8. Damaged or Missing Items
- If you receive a damaged or incorrect product, contact us within 24 hours of delivery.
- Please provide pictures or proof for quick resolution.
9. Contact Us
For any shipping-related questions, feel free to reach out:
📞 0347-7861431
📧 zainsafdar7032@gmail.com
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